To maintain our efficient process and delivery times, we don't support phone or video meetings with our design team.

We know this can be difficult for some users who have a complex brief to send to their designer, but due to the volume of customers we serve, it's sadly not an option to open up this line of communication.

If you have a complex brief and feel it would be easier to explain over the phone or via a video call, you can record a video message for your designer using Loom instead.

What is Loom?

Loom is an all-in-one video messaging tool that enables you to quickly record videos and instantly get a sharable link. Read more about it here.

Loom is free to use for up to 25 videos, less than 5 mins in length.

Here's an intro to Loom and how it works:

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