Throughout the year, there are some days when we will be closed for things like UK public holidays and team get-togethers.
We try to give as much notice as possible so that you can plan ahead with submitting work to your designers and minimise disruption to design work being delivered.
Here are our planned dates throughout 2024 when we will be closed:
UK Bank Holidays 2024
If you're a UK-based Design Cloud customer, you'll already know (and be looking forward to) the dates for this year's bank holidays.
If you're a non-UK customer, here's a list of the days that we'll be closed, along with the rest of the country:
Date | Day of The Week | Reason for Closure |
March 29th | Friday | UK bank holiday: Good Friday |
April 1st | Monday | UK bank holiday: Easter Monday |
May 6th | Monday | UK bank holiday: Early May bank holiday |
May 27th | Monday | UK bank holiday: Spring bank holiday |
August 26th | Monday | UK bank holiday: Summer bank holiday |
December 25th | Wednesday | UK bank holiday: Christmas day |
December 26th | Thursday | UK bank holiday: Boxing day |
When will my designs be delivered if you are closed for a bank holiday?
When will my designs be delivered if you are closed for a bank holiday?
UK bank holidays are typically on a Monday, with the exception of Easter weekend - which is Friday and Monday - and Boxing Day which is a Tuesday this year.
Here's what this means for your requests if we are closed on a Monday:
Friday before a Bank Holiday Monday
If your designer starts work on a new request or a major revision from your queue on the Friday before the bank holiday, you'll get the first draft or revisions back on the following Tuesday.
All new requests submitted on the Friday before the bank holiday will be added to your queue and picked up from the following Tuesday.
Easter Bank Holiday Weekend 2024
If your designer starts work on a new request or a major revision from your queue on Thursday 29th March, you'll get the first draft or revisions back on Tuesday 2nd April.
All new requests submitted on Friday 29th March or Monday 1st April will be added to your queue and picked up from Tuesday 2nd April onwards.
You'll still be able to access our platform to submit new requests, reply with revisions and download files while we are closed.
Planned Team Get-togethers in 2024
We're a remote-first team and most of us don't get the opportunity to spend time together day-to-day, so every quarter, we get the whole team together for food, drinks, and team-building activities.
Here are the planned dates for 2024 when we'll be closed for the afternoon:
Date | Day of The Week | Reason for Closure |
April 5th | Friday | Design Cloud Spring party |
June 28th | Friday | Design Cloud Summer party |
September 27th | Friday | Design Cloud Autumn party |
December 6th | Friday | Design Cloud Christmas party |
When will my designs be delivered if you are closed for a team get-together?
When will my designs be delivered if you are closed for a team get-together?
If we are closed for a team get-together, it's typically on a Friday afternoon from 1pm, here's what this means for your requests:
Thursday
If your designer starts work on a new request or a major revision from your queue before 1pm on the Thursday before we close, you'll get the first draft back as normal on the Friday.
All requests that would become active after 1 pm on the Thursday will be delivered on or after the following Monday.
Friday
If your designer starts work on a new request or a major revision from your queue before 1pm on the Friday, you'll get the first draft back as normal on the following Monday.
All requests that would become active after 1 pm on the Friday will be delivered on or after the following Tuesday.
You'll still be able to access our platform to submit new requests, reply with revisions, and download files while we are closed for the afternoon.
Christmas Shutdown 2024
Request volume drops significantly over the Christmas and New Year period. In 2022 & 2023, we trialed closing for the 3 days between Christmas & New Year and it worked well - with no disruption to any work.
We will once again be closed for the 3 business days between Christmas & New Year 2024 to give everyone an extended break with their family and friends - We're sure you are all looking forward to it as well.
There is plenty of time between now (1st Mar 2024) and 24th Dec to get everything organized, submitted and delivered in advance. Please don't leave things to the last minute.
If you need to create Christmas & NY social media designs to post throughout the Christmas & NY period, please submit these as soon as possible..... Like now! 🎄
Date | Day of The Week | Reason for Closure |
December 24th | Tuesday | Closed from 1pm |
December 25th | Wednesday | UK bank holiday: Christmas day |
December 26th | Thursday | UK bank holiday: Boxing day |
December 27th | Friday | Business closed |
December 30th | Monday | Business closed |
December 31st | Tuesday | Business closed |
January 1st 2024 | Wednesday | UK bank holiday: New Years day |
When will my designs be delivered if you are closed over Christmas?
When will my designs be delivered if you are closed over Christmas?
If you need to create Christmas & NY social media designs to post throughout the Christmas & NY period, please submit these as soon as possible..... Like now! 🎄
Monday 23rd December
If your designer starts work on a new request from your queue before 1pm Monday 23rd Dec, you'll get the first design update back as normal around 1pm on Tuesday 24th Dec.
Tuesday 24th December
As you know, we do not support same-day turnaround. Please do not send new requests or ask your designer to pick up a job from your queue on Tuesday 24th Dec and deliver it on the same day.
All requests that would be next in the queue for your designer to start on Tuesday 24th Dec will be delivered on or after Thursday 2nd January 2025.
There is plenty of time between now (1st March 2024) and 23rd Dec to get everything organized, submitted and delivered in advance. Please don't leave things to the last minute.