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Contact Details & Opening Hours

Need help? Have some feedback or just fancy a chat? Here's how to contact us.

Updated over 4 months ago

Standard Opening Times

Our design, sales and support team are available in standard UK business hours. You can submit requests to your designer 24hrs a day, 365 days a year through your dashboard or by sending an email to [email protected].

Weekday

Opening Time

Closing Time

Cut off for next day delivery*

Monday

09:00

17:30

15:30

Tuesday

09:00

17:30

15:30

Wednesday

09:00

17:30

15:30

Thursday

09:00

17:30

15:30

Friday

09:00

17:30

15:30

We are closed on bank holidays and weekends. Our Christmas and New Year opening times may vary and we will communicate these with you via your dashboard closer to the time. Read more here.

Design Team

So that we can keep our service fast and efficient, we can't support phone calls, video calls or meetings with our design team. All communication with your designer(s) is done through your dashboard, email or if you are subscribed to a PRO plan, you can also communicate via Slack.

Support Team

The quickest way to get answers to your questions is through our Knowledge Base. Just type your question or keyword into the search bar to get instant results.

If you would like to speak directly to someone, you can contact us using the messenger in the bottom right or by sending an email to [email protected].

You can also schedule a demo through our website to see how Design Cloud works.

Our Office Address

We're remote-first business with team members spread across the UK, but we do have a base in central Manchester. If you need this address for anything, here it is:

Parsonage Chambers

3 Parsonage

Manchester

M3 2HW

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